FAQs

Clear answers to common questions on governance, compliance systems, privacy (Nigeria), trademark/IP (NIPO), and CAC registry execution.

Direct • Practical • Built for decision-making

Governance & Structuring

Do small companies really need governance?
Yes. Governance reduces confusion, protects decision-making, and prevents founder risk as the team grows. It installs clarity on roles, approvals, and authority before complexity increases.
What does ‘approval matrix’ mean in practice?
A simple rule-set that states who can approve what (and up to what limit), how approvals are routed, and where records are stored—so decisions are faster and auditable.
How do we reduce decision delays without chaos?
Define decision owners, set thresholds, create escalation paths, and standardise how approvals are requested and archived. The goal is repeatability—less debate, fewer bottlenecks.
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Legal-Tech & Compliance Systems

Is this ‘contract automation’?
Not legal representation. This is internal document control + workflows: templates, routing, version control, ownership, audit trails, and obligation tracking—so your organisation can operate correctly.
What’s the difference between templates and a documentation system?
Templates are files. A documentation system includes naming rules, storage structure, version control, approval routing, ownership, and change logs—so documents stay usable and controlled over time.
Can CSTL standardise our contracts and approvals?
Yes. We can build a template library + control rules + routing workflows that fit your tools (Drive/M365/Notion) and install the system with adoption guidance.
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Data Protection & Privacy (Nigeria)

Do we need NDPA/NDPR compliance if we’re small?
If you collect or store personal data (staff, customers, vendors), you need privacy readiness. Small size does not remove risk—incidents, audits, and partner requirements can still apply.
What documents do we need for privacy readiness?
Typically: privacy policy/notice, internal data protection policy, data processing records, vendor/processor clauses, breach response process, and basic staff guidance.
Can you help if we already have policies?
Yes. We can audit what exists, restructure for clarity, assign ownership, and convert policies into a working system with workflows and controls.
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Trademark & IP Protection (NIPO)

When should we trademark our brand?
Before major marketing, partnerships, or expansion—when the name starts carrying real value. Early filing reduces disputes and protects ownership.
What do you need from us to file a trademark?
Brand name/mark, logo (if applicable), what goods/services you provide, and ownership details. We then guide classification and prepare filing steps.
How long does trademark registration take?
Timelines vary by process stage and registry workflow. The important part is filing early and tracking status consistently to avoid unnecessary delays.
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CAC Registry Services (Accredited Agent)

What can CSTL do as a CAC accredited agent?
Coordinate incorporation and post-inc filings cleanly: document collection, preparation guidance, submission, status tracking, and resolving common process issues.
What do you need to incorporate or file post-inc changes?
Basic identity details for directors/shareholders, proposed names (if new), share capital intent, and the specific filing request. We provide a checklist once you submit a brief.
How long do CAC filings take?
Depends on filing type and CAC processing time. We focus on correctness, clean submissions, and status tracking—so avoidable rejections don’t create delays.
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Not sure which pillar applies?

Send a short brief. We’ll route you to the right service and respond with next steps.